Cleaning25AED - 40AED
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Our greatest success is seeing our customers happy. We strive to provide you with the best experience! Read it for yourself.
Help4u will DEF get a call back from me!!.. Not only did they help sending me a babysitter earlier than expected the Lady was early and so professional!!
Amazing service! I loved it. Recommend it for sure!
A really reliable and easily accessible platform. Makes life easier in one place, as it allows us to book for certain services for the amount of time needed.
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Still looking for an answer? Check out our frequently asked questions.
How long should I expect to wait for to receive a confirmation?
40 minutes, usually earlier.
What happen if the agency I selected is not available?
We take extra care in ensuring that the data inserted by our partner agency is updated daily, thus when you select a timeframe you should receive a positive reply within minutes. However, in the unlikely event that this happens, your booking is automatically forwarded to another agency with similar capabilities, to ensure a smoothness experience for you.
How will I receive notifications?
Email and SMS
Is there a minimum number of hours I need to book?
No. Our partners independently choose the minimum number of hours based on your location and their availability. Our platform shows you only the agencies that match your selection criteria.
How can I pay?
Cash to the maid or wasily online through your credit card.
Can I cancel or modify my booking?
Of course you can: for a full refund, except payment gateway fees, cancellation or modification must be made a full 24 hours prior to the booked service. If you cancel or modify less than 24 hours before the service, 50% of the total amount plus fees is non-refundable.
What happen if I am not satisfied with the service?
If this would ever happen, then you may leave a negative feedback to the agency that serviced you, reducing its overall score. Our platform is transparent and we encourage users to leave feedback. You may also be eligible for a reimbursement.
Can I get a reimbursement if I am not satisfied with the service?
Yes, if: the service provider fails to attend or shows up late at the service location, or leaves the service location substantially earlier without your prior consent. Intentionally damages or breaks an item during the visit Fails to complete the requested work without any specific reason.
Just drop your pin on the map, we will take care of the rest.
If you have any problem, drop us a line at customercare[at]help4u.today